Call Us Today: 1-888-241-7775

Log in / Sign in
Login Register

Lost password ?

0 0

No products in the wishlist.

View Wishlist

0 ($0.00) 0

No products in the cart.

Return To Shop
Shopping cart (0)
Subtotal: $0.00

Checkout

  • Home
  • Equipment
    • document finishing equipmentDocument Finishing Equipment
    • Paper Cutting MachinesPaper Cutters & Trimmers
    • Laminators For Sale at FilmsourceLaminating Equipment
    • Shrink Wrap MachinesShrink Wrap Machines
    • Paper ShreddersShredders
  • Supplies
    • Paper Binding SuppliesDocument Binding Supplies
    • Laminating SuppliesLaminating Supplies
    • Binding Report CoversReport Covers
    • Custom T-Shirt Printing SuppliesT-Shirt Printing
    • TransparenciesTransparencies
    • Index TabsIndex Tabs
    • Imaging SuppliesImaging & Photocopier
    • Shrink FilmShrink Wrap Film
  • Specials
    • New Products
    • Close Out
    • Custom Color Coils
    • Value Packages
  • Resources
    • The Best Binding Machines for Every Project
    • The Best Laminators of 2020
    • Product Videos
    • Customer Testimonials
    • Blog
  • About Us
    • FAQ
    • Contact Us
    • Loyalty Rewards Program
    • Special Offers

Call Us Today: 1-888-241-7775

0 ($0.00) 0
0 Shopping Cart

No products in the cart.

Return To Shop
Shopping cart (0)
Subtotal: $0.00

Checkout

  • Home
  • Equipment
    • document finishing equipmentDocument Finishing Equipment
    • Paper Cutting MachinesPaper Cutters & Trimmers
    • Laminators For Sale at FilmsourceLaminating Equipment
    • Shrink Wrap MachinesShrink Wrap Machines
    • Paper ShreddersShredders
  • Supplies
    • Paper Binding SuppliesDocument Binding Supplies
    • Laminating SuppliesLaminating Supplies
    • Binding Report CoversReport Covers
    • Custom T-Shirt Printing SuppliesT-Shirt Printing
    • TransparenciesTransparencies
    • Index TabsIndex Tabs
    • Imaging SuppliesImaging & Photocopier
    • Shrink FilmShrink Wrap Film
  • Specials
    • New Products
    • Close Out
    • Custom Color Coils
    • Value Packages
  • Resources
    • The Best Binding Machines for Every Project
    • The Best Laminators of 2020
    • Product Videos
    • Customer Testimonials
    • Blog
  • About Us
    • FAQ
    • Contact Us
    • Loyalty Rewards Program
    • Special Offers
Wishlist 0
Cart ($0.00) 0
Log in / Sign in
Return to previous page
Home

FAQ

FREQUENTLY ASKED QUESTIONS

How long have you been in business?

We’ve been in business since 1996!

Where are you located?

All of our sales happen online, but our headquarters are in Maryland Heights, MO. We have multiple warehouse locations in St. Louis, Richmond, VA, and Orange County, CA, so we can ship easily and quickly across the country.

Do you ship overseas?

No, we only ship in the US and Canada.

Are your products American-made?

Some of our products are made in the US, and some aren’t. There is a small American flag on the product pages for those made in the US.

What is your return policy?

To receive a refund or exchange, all products must be returned in the original packaging and in “as new” and saleable condition. Returns not meeting these conditions will be returned at customer’s expense or held for customer pick up. See our full Return Policy for more information.

Do you have any warranties?

All equipment warranties are limited to the original manufacturer’s warranties prevailing at the time of purchase.

Do you have a loyalty rewards program?

Yes! Customers enrolled in our loyalty rewards program will get free shipping and a 3% discount on orders over $199. Learn more about the terms and conditions.

Does Filmsource accept purchase orders?

Yes. If you would like to use a purchase order, you are required to complete a credit application to be considered.

What if my machine needs repairs?

If your machine needs repairs, please contact Filmsource for information on equipment repair. The product might be under manufacturer warranty or our service department could possibly repair it. We do not repair all equipment, and you’ll need to ship the equipment to us for repairs.

Which transparency film is compatible with my machine?

Please contact Filmsource directly for assistance. There are about 300 different machines, and they use different transparency film. We can help you figure out which film goes with your machine.

How long will shipping take?

Travel time depends on which warehouse it ships from. We have warehouses in St. Louis, MO, Richmond, VA and Orange, CA. Orders of in-stock items will typically ship by the next business day. Other products are normally shipped in 1-3 business days.

Have a Question we didn’t answer?

Give us  call at 1-888-241-7775 or click the button below to email us!

Subscribe to special offers!

Sign up for updates on new products, services & specials.

  • Site Map
  • Blog
  • Terms & Conditions
  • Privacy Policy
  • Shipping Information
  • Return Policy
  • Credit Application
  • Login/Register
  • View Cart

© 2021 FilmsourceInc, All Rights Reserved. | Website designed and developed by Studio2108